The Civic Medical Centre
Welcome to our website.
Want to register for our new online services?
You'll need to come into the surgery with ID and a member of staff will be able to print an access key for you to access our system. If you used our old vision system, unfortunately you'll need to re-register.
A limited number of appointments with Doctors have been made available to book online.
Change of Clinical System
We have now successfully changed our Clinical System to EMIS Web. Thank you for your patience during the transition period.
NHS Minor Ailments Scheme
Every year, millions of people visit GP's with minor health problems that their local pharmacists could resolve. It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema and athlete's foot.
The NHS Minor Ailments Scheme allows you to visit a pharmacy that is participating in the scheme for advice and treatment. You don’t need an appointment. You’ll have your free consultation with the pharmacist in a private room. The pharmacist can supply some medicines that would normally need a prescription and you won’t need to see a doctor first.
If you currently get free prescriptions, you won’t have to pay for your treatment. If you pay for your prescriptions, you will pay no more than the current prescription charge for each item.
If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP instead.
To find a participating pharmacy visit:
For more information (including a list of what is considered a common health problem) visit:
Did you know that we're now on Twitter, Facebook, and Google+? We're going to use social media to help keep our patients up-to-date with practice news.
Friends and Family Survey
Have you taken our Friends and Family Survey? You can complete the questionnaire in the surgery, or via going to Have Your Say online which is located on the right-side menu. We've had a lot of positive feedback from patients and suggestions on how we can improve our practice. Some of these are being implemented with our change to EMIS Web over the next few months.
Please read the item 'Care Data' under 'Further Information'. It is important that you make a choice. If you wish to opt out please speak to our receptionists.
For information about our exciting new project please see Productive General Practice under Further Information.
Electronic Prescription Service
If you order your medication online and you have nominated a pharmacy via the electronic prescription service (EPS), then you can collect your medication straight from the pharmacy.
If you have not nominated a pharmacy and would like to know more about EPS, then please speak to a member of our team or your Community Pharmacy of choice.
We need your feedback!
In our last Patient Survey a number of respondents said that they were unaware of:
GP availability - See Number 7 under Further Information
Prebookable appointments - 50% of our appointments can be booked up to one week in advance
Online booking - book your appointment in the comfort of your own home.
(Site updated 24/08/2015)