The Civic Medical Centre

Self Check-In Screen

We now have a new facility allowing you to check in for your appointment without having to go to the reception desk. The screen is located in the left hand corner of the waiting area as you approach the reception desk. This will save you having to stand in a queue. Just follow the on-screen instructions. It really is very easy.

Test Results
It is YOUR responsibility to follow up the results of any tests you may have had arranged by your doctor or nurse. You may get details of your results either by telephoning 645 6936 or calling into the practice after 2.00 pm.

Home Visits
House calls are for those people who REALLY are unable to make it to the surgery. One of your doctors is available for emergency visits every weekday from 8am to 6.30 p.m. Please phone 0151 645 6936 before 10.00 to request a home visit

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Text messaging

We have introduced a system of text messaging patients. See Text Messaging in the menu on the right hand side for more details.

Accident & Emergency

Unless you experience a serious accident or an emergency situation please do not go to the Accident and Emergency Department. The use of this department for minor conditions is an inappropriate use of NHS funds.